TERMS OF SERVICE 

Please note that all shipments to destinations outside of the EU may be subject to import  duties and taxes, which are levied by the importing country at the time the shipment arrives  in your country. All applicable duties, fees, and any additional charges for customs clearance  are the customer’s responsibility. 

OVERVIEW 

This website is operated by ILUUM Life. Throughout the site, the terms “we”, “us” and “our” refer  to ILUUM Life. ILUUM Life offers this website, including all information, tools, and services  available from this site to you, the user, conditioned upon your acceptance of all terms, conditions,  policies, and notices stated here. 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to  be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those  additional terms and conditions and policies referenced herein and/or available by hyperlink. These  Terms of Service apply to all users of the site, including without limitation users who are browsers,  vendors, customers, merchants, and/or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or  using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to  all the terms and conditions of this agreement, then you may not access the website or use any  services. If these Terms of Service are considered an offer, acceptance is expressly limited to these  Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of  Service. You can review the most current version of the Terms of Service at any time on this page.  We reserve the right to update, change, or replace any part of these Terms of Service by posting  updates and/or changes to our website. It is your responsibility to check this page periodically for  changes. Your continued use of or access to the website following the posting of any changes  constitutes acceptance of those changes. 

Our store is hosted on Hostinger with WordPress eCommerce plugin SureCart. They provide us with the online e-commerce platform that  allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your  state or province of residence, or that you are the age of majority in your state or province of  residence and you have given us your consent to allow any of your minor dependents to use this  site.  

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the  Service, violate any laws in your jurisdiction (including but not limited to copyright laws).  You must not transmit any worms or viruses or any code of a destructive nature.  A breach or violation of any of the Terms will result in an immediate termination of your Services. 

SECTION 2 - GENERAL CONDITIONS 

We reserve the right to refuse service to anyone for any reason at any time.  

You understand that your content (not including credit card information), may be transferred  unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and 

adapt to technical requirements of connecting networks or devices. Credit card information is  always encrypted during transfer over networks.  

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of  the Service, or access to the Service or any contact on the website through which the service is  provided, without express written permission by us.  

The headings used in this agreement are included for convenience only and will not limit or  otherwise affect these Terms. 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

We are not responsible if information made available on this site is not accurate, complete, or  current. The material on this site is provided for general information only and should not be relied  upon or used as the sole basis for making decisions without consulting primary, more accurate,  more complete, or more timely sources of information. Any reliance on the material on this site is at  your own risk.  

This site may contain certain historical information. Historical information, necessarily, is not  current and is provided for your reference only. We reserve the right to modify the contents of this  site at any time, but we have no obligation to update any information on our site. You agree that it is  your responsibility to monitor changes to our site. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice.  

We reserve the right at any time to modify or discontinue the Service (or any part or content  thereof) without notice at any time.  

We shall not be liable to you or to any third-party for any modification, price change, suspension, or  discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable) 

Certain products or services may be available exclusively online through the website. These  products or services may have limited quantities and are subject to return or exchange only  according to our Return Policy.  

We have made every effort to display as accurately as possible the colours and images of our  products that appear at the store. We cannot guarantee that your computer monitor's display of any  colour will be accurate.  

We reserve the right, but are not obligated, to limit the sales of our products or Services to any  person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We  reserve the right to limit the quantities of any products or services that we offer. All descriptions of  products or product pricing are subject to change at any time without notice, at our sole discretion.  We reserve the right to discontinue any product at any time. Any offer for any product or service  made on this site is void where prohibited.  

We do not warrant that the quality of any products, services, information, or other material  purchased or obtained by you will meet your expectations, or that any errors in the Service will be  corrected. 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or  cancel quantities purchased per person, per household, or per order. These restrictions may include  orders placed by or under the same customer account, the same credit card, and/or orders that use  the same billing and/or shipping address. In the event that we make a change to or cancel an order,  we may attempt to notify you by contacting the e-mail and/or billing address/phone number 

provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our  sole judgment, appear to be placed by dealers, resellers, or distributors. 

You agree to provide current, complete, and accurate purchase and account information for all  purchases made at our store. You agree to promptly update your account and other information,  including your email address and credit card numbers and expiration dates, so that we can complete  your transactions and contact you as needed. 

For more detail, please review our Returns Policy. 

SECTION 7 - OPTIONAL TOOLS 

We may provide you with access to third-party tools over which we neither monitor nor have any  control nor input.  

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without  any warranties, representations, or conditions of any kind and without any endorsement. We shall  have no liability whatsoever arising from or relating to your use of optional third-party tools.  Any use by you of optional tools offered through the site is entirely at your own risk and discretion  and you should ensure that you are familiar with and approve of the terms on which tools are  provided by the relevant third-party provider(s).  

We may also, in the future, offer new services and/or features through the website (including the  release of new tools and resources). Such new features and/or services shall also be subject to these  Terms of Service. 

SECTION 8 - THIRD-PARTY LINKS 

Certain content, products, and services available via our Service may include materials from third parties.  

Third-party links on this site may direct you to third-party websites that are not affiliated with us.  We are not responsible for examining or evaluating the content or accuracy, and we do not warrant  and will not have any liability or responsibility for any third-party materials or websites, or for any  other materials, products, or services of third-parties.  

We are not liable for any harm or damages related to the purchase or use of goods, services,  resources, content, or any other transactions made in connection with any third-party websites.  Please review carefully the third-party's policies and practices and make sure you understand them  before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third-party. 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

If, at our request, you send certain specific submissions (for example contest entries) or without a  request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether  online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at  

any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any  medium any comments that you forward to us. We are and shall be under no obligation (1) to  maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond  to any comments.  

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole  discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or  otherwise objectionable or violates any party’s intellectual property or these Terms of Service.  You agree that your comments will not violate any right of any third-party, including copyright,  trademark, privacy, personality, or other personal or proprietary rights. You further agree that your  comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain 

any computer virus or other malware that could in any way affect the operation of the Service or  any related website.  

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise  mislead us or third-parties as to the origin of any comments. You are solely responsible for any  comments you make and their accuracy. We take no responsibility and assume no liability for any  comments posted by you or any third-party. 

SECTION 10 - PERSONAL INFORMATION 

Your submission of personal information through the store is governed by our Privacy Policy. To  view our Privacy Policy, please visit www.iluumlife.com. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 

Occasionally there may be information on our site or in the Service that contains typographical  errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions,  offers, product shipping charges, transit times, and availability. We reserve the right to correct any  errors, inaccuracies, or omissions, and to change or update information or cancel orders if any  information in the Service or on any related website is inaccurate at any time without prior notice  (including after you have submitted your order).  

We undertake no obligation to update, amend, or clarify information in the Service or on any related  website, including without limitation, pricing information, except as required by law. No specified  update or refresh date applied in the Service or on any related website should be taken to indicate  that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using  the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in  any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules,  laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the  intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage,  intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age,  national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit  viruses or any other type of malicious code that will or may be used in any way that will affect the  functionality or operation of the Service or of any related website, other websites, or the Internet;  (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider,  crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the  security features of the Service or any related website, other websites, or the Internet. We reserve  the right to terminate your use of the Service or any related website for violating any of the  prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely,  secure, or error-free.  

We do not warrant that the results that may be obtained from the use of the service will be accurate  or reliable.  

You agree that from time to time we may remove the service for indefinite periods of time or cancel  the service at any time, without notice to you.  

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service  and all products and services delivered to you through the service are (except as expressly stated by  us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of  merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non infringement.  

In no case shall ILUUM Life, our directors, officers, employees, affiliates, agents, contractors,  interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct,  indirect, incidental, punitive, special, or consequential damages of any kind, including, without  limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar  damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising  from your use of any of the service or any products procured using the service, or for any other  claim related in any way to your use of the service or any product, including, but not limited to, any  errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use  of the service or any content (or product) posted, transmitted, or otherwise made available via the  service, even if advised of their possibility. Because some states or jurisdictions do not allow the  exclusion or the limitation of liability for consequential or incidental damages, in such states or  jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION 

You agree to indemnify, defend and hold harmless ILUUM Life and our parent, subsidiaries,  affiliates, partners, officers, directors, agents, contractors, licensors, service providers,  subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including  reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these  Terms of Service or the documents they incorporate by reference or your violation of any law or the  rights of a third-party. 

SECTION 15 - SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void, or  unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by  applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of  Service, such determination shall not affect the validity and enforceability of any other remaining  provisions. 

SECTION 16 - TERMINATION 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the  termination of this agreement for all purposes.  

These Terms of Service are effective unless and until terminated by either you or us. You may  terminate these Terms of Service at any time by notifying us that you no longer wish to use our  Services, or when you cease using our site.  

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or  provision of these Terms of Service, we also may terminate this agreement at any time without  notice and you will remain liable for all amounts due up to and including the date of termination;  and/or accordingly may deny you access to our Services (or any part thereof). 

SECTION 17 - ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not  constitute a waiver of such right or provision.  

These Terms of Service and any policies or operating rules posted by us on this site or in respect to  The Service constitute the entire agreement and understanding between you and us and govern your  use of the Service, superseding any prior or contemporaneous agreements, communications, and  proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).  

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the  drafting party. 

SECTION 18 - GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be  governed by and construed in accordance with the laws of United Kingdom. 

SECTION 19 - CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time on this page.  We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of  Service by posting updates and changes to our website. It is your responsibility to check our website  periodically for changes. Your continued use of or access to our website or the Service following the  posting of any changes to these Terms of Service constitutes acceptance of those changes. 

SECTION 20 - CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at info@iluumlife.com.